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Services

Four core areas of management.

Pricing, reservations, day-to-day operation and the presentation of the property. You can entrust Aestas Hospitality with the full range of services, or choose the ones that meet your needs.

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01

Revenue Management & Distribution

Daily pricing, minimum stays and channel presence. Performance tracking and monthly reports.

Rates and availability adapt to seasonality, demand and market conditions. Aestas Hospitality follows the pace of bookings and adjusts how the property is offered for sale, aiming to make the most of demand and improve its performance.

What it includes

What it includes

  • Daily pricing
  • Minimum stays
  • Presence on the sales channels
  • Performance tracking and monthly reports

Deliverables

Season pricing strategyChannel planMonthly reportsQuarterly review
02

Sales & Reservations

Replies to enquiries, management of direct bookings and communication with guests before arrival.

Every booking starts with the right communication and well-organised availability. Aestas Hospitality coordinates the sales channels and the flow of reservations, ensuring a consistent guest experience from the first enquiry to arrival.

What it includes

What it includes

  • Reservation and availability management
  • Sales channel management
  • Support for each property’s commercial strategy

Deliverables

Response-time standardMessage templates EL / ENDirect-booking processGuest communication calendar
03

Operational Consistency

SOPs, housekeeping & maintenance checklists and reliable partners. Consistent quality throughout the season.

Running a property smoothly takes organisation and consistency at every stage of the season. Aestas Hospitality documents the key procedures, organises maintenance checks and restocking, and coordinates your team or local partners, so a steady level of service is kept from the first booking to the last.

What it includes

What it includes

  • Standard operating procedures (SOPs)
  • Housekeeping and maintenance checklists
  • Organisation of day-to-day operations
  • A network of reliable partners

Deliverables

Operations manualTurnover checklistPartner contact sheetPre-season inspection
04

Brand & Guest Experience

Photography, listing copy, the guest stay & review management. A consistent image that brings out the value of your property.

A higher rate needs to reflect the value the property offers. Aestas Hospitality looks after its presentation on every channel, from the photographs and copy to the details of the stay and the handling of reviews, so the whole experience lives up to guests’ expectations.

What it includes

What it includes

  • Photography and visual identity
  • Listing copy optimisation
  • Guest journey design
  • Review management

Deliverables

Photography briefListing copy EL / ENDigital house guideReview reply standard

Distribution

A strategic presence on the right channels.

Aestas Hospitality organises each property’s presence on the right sales channels, keeping rates, availability and content consistent. The channel mix is adapted to the strategy and needs of each property.

The channel mix is chosen for each property

  • Airbnb
  • Booking.com
  • Expedia
  • Vrbo
  • Google Hotels

Transparency

You keep control. Aestas Hospitality takes care of the management.

Aestas Hospitality works with transparency and open communication, keeping you informed about the progress and performance of your property. Important decisions are made together, based on an agreed strategy and a relationship of trust.

Questions

What owners usually ask before a partnership starts.

Which properties does Aestas Hospitality work with?

Aestas Hospitality works with villas, boutique hotels, suites and small groups of properties in Athens and selected Greek destinations, usually up to 15 units. It chooses to take on a limited number of new partnerships each year.

Do I have to hand everything over to Aestas Hospitality?

No. You can choose full management or a single area, such as revenue and distribution, while your team keeps the rest.

How quickly can the partnership start?

After the assessment and a written agreement, set-up usually takes 4–6 weeks. Before the season, it is best to start early.

Who talks to the guests?

With full management, Aestas Hospitality does, in Greek and English, in a tone agreed with you. If you prefer to keep guest contact yourself, it provides message templates and response standards.

How will I know what is happening at the property?

Through monthly reports and a regular review meeting. You also keep access to every channel and to the PMS.

Does Aestas Hospitality work with my existing cleaners and technicians?

Yes, wherever possible. Aestas Hospitality writes down the standard and supports your team; where there is a gap, it introduces local partners it trusts.

Contact

Let’s talk.

Whether you are looking for a partner or would like to talk through the needs of your property, we are here for a first, meaningful conversation.

info@aestashospitality.com+30 697 413 9924Instagram
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